Welcome to LavishHomz! These Terms of Service (“Terms”) govern your access to and use of our website www.lavishhomz.com , operated by AAFR Lifestyles Pvt. Ltd.(“we,” “our,” or “us”). Please read these Terms carefully before using our Website or making a purchase. By using our Website, you agree to be bound by these Terms, including our Privacy Policy.
1. Acceptance of Terms
By accessing or using this Website, you confirm that you have read, understood, and agree to these Terms and any other guidelines or policies we publish. If you do not agree to these Terms, you must not use our Website.
2. Eligibility
You must be at least 18 years old and capable of entering into legally binding contracts to use our Website. By accessing our Website, you represent and warrant that you are at least 18 years old or have obtained the consent of a legal guardian.
3. Account Registration
To make purchases or access certain features, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the confidentiality of your account information, including your password.
- Be responsible for all activities under your account.
If you provide any false information or allow someone else to use your account, we reserve the right to suspend or terminate your account.
4. Products and Pricing
- All furniture and products listed on our Website are subject to availability and may be removed or updated at any time without prior notice.
- We strive to provide accurate product descriptions, including pricing and specifications. However, errors may occur, and we reserve the right to correct any inaccuracies.
- Prices and availability are subject to change at our discretion, but the price at the time of your order will be honored.
- We may limit quantities of products or refuse an order at our sole discretion.
5. Order Acceptance and Payment
- Once you place an order, you will receive an email confirming the receipt of your order. This is not an acceptance of your order but an acknowledgment that it has been received.
- We reserve the right to cancel or refuse any order for reasons including product availability, pricing errors, or suspicion of fraudulent activity.
- Payments are processed through secure third-party payment gateways. You agree to provide accurate payment information and authorize us to charge your selected payment method for the order total, including taxes and shipping fees.
6. Shipping and Delivery
- We offer various shipping options. Delivery charges will be calculated at checkout based on your location and the products you order.
- We aim to deliver your order within the estimated timeframe; however, delivery delays may occur due to factors beyond our control.
- Once your order is delivered, it is your responsibility to inspect the product. If the product is damaged or defective, report it to us within 48 hours for a return, exchange, or refund.
7. Returns and Refunds
- You can return products in accordance with our Return Policy, available on the Website. Returns are typically allowed within 2 days from the date of receipt of the product, subject to the following conditions:
- The product must be in unused, original condition and packaging.
- The return request must be made within the return window.
- Refunds will be issued to the original payment method after the return is processed. Shipping charges are non-refundable unless the product is damaged or defective.
8. Intellectual Property
- All content on this Website, including text, images, logos, graphics, and product descriptions, is protected by Indian copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, or use any of the content without our prior written permission.
9. Prohibited Activities
You agree not to:
- Engage in any illegal activities or misuse our Website.
- Use our Website to transmit harmful or malicious content, such as viruses or malware.
- Interfere with the proper functioning of the Website or attempt to gain unauthorized access to our systems.
- Post or share content that is defamatory, offensive, or infringes on the rights of others.
10. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of this Website or your purchase of products.
- Our total liability for any claims related to the use of the Website is limited to the total amount paid by you for the products in question.
11. Indemnification
You agree to indemnify and hold harmless AAFR Lifestyles Pvt. Ltd., its affiliates, employees, and agents from any claims, losses, damages, or expenses arising from your use of the Website, violation of these Terms, or infringement of third-party rights.
12. Privacy Policy
Your use of our Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Website, you consent to the collection and use of your data as described in our Privacy Policy.
13. Modification of Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will become effective as of the date posted. Continued use of the Website after the changes have been made constitutes your acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
- These Terms are governed by the laws of India.
- Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts in Bhilwara, Rajasthan.
15. Consumer Protection
We strive to comply with all applicable consumer protection laws, including the Consumer Protection Act, 2019 and other relevant regulations in India. If you have a complaint, you can contact our customer support team, and we will address it promptly in line with applicable laws.
16. Contact Information
For any questions, concerns, or to report any issues related to your use of our Website, please contact us at:
AAFR Lifestyles Pvt. Ltd.
Email: [email protected]
Phone: (+91) 8696051229
Address: WeWork Enam Sambhav C-20, G Block Rd, G Block BKC, Bandra(East), Mumbai, Mumbai- 400051, Maharashtra